Is my data secure?

Question

Is my data secure?

Accepted Answer

Security is built into how Social Neuron stores and handles your data, not bolted on afterwards.

**Account isolation.** Every user-facing table is protected by row-level security, so your content, accounts, and analytics are accessible only to you. One account can never read another account's data, even through the API.

**Encrypted credentials.** When you connect a social platform, the OAuth tokens that authorise posting are encrypted at rest with AES-256-GCM (a per-record random IV and authentication tag), and decryption rejects any plaintext token. Your connected-account passwords are never stored — Social Neuron uses platform OAuth, so we hold revocable tokens, not your logins.

**Encryption in transit.** All traffic runs over TLS, and analytics for EU visitors is processed in the EU.

**No training on your content, no sharing.** Social Neuron does not use your content to train AI models, does not show it to other users, and does not use it in our marketing. The tools and hosting are ours; the content is yours.

**Privacy-safe error monitoring.** When errors are logged for reliability, personal data is scrubbed (emails, IPs, tokens, and other identifiers are stripped) before anything is recorded, and user IDs are hashed before they reach any third-party analytics service.

**You stay in control.** You can export everything you have created at any time and delete your account entirely, which also revokes upstream platform access. See the related answers on GDPR and content ownership for the legal specifics.

Is my data secure? | Social Neuron